I think I have downloaded something nasty which has messed up my registry settings or something similar. When I start up, as my desktop appears I get the following error message:
RUNDLL Error loading bthprops.cpl Invalid access to memeory location
Once I close this error box, I then get:
ccApp: CCApp.exe - Application error The instruction at "0x6b196ac5" referenced memory at "0x00000008". The memory could not be read. Click ok to terminate the program.
Once I've closed that error message, I pretty well can't do anything. My documents, My computer etc, won't open. None of my applications will run.
I've restarted in safe mode and used 2 different registry fix programs, both of which have found errors and fixed them, but the problem persists. Is there anything I can do short of a complete format? I hope there is as I don't want to lose all my letters, photos etc.
Many thanks for any suggestions. You've never failed me yet.
I borrowed a portable HDD and copied my documents across. I then formatted the HDD I was having problems on. I've reinstalled Windows XP and XPSP2. I've put Norton back on, installed my wireless connection software and AOL software. I've also run a spyware checker and registry mechanic.
The computer isn't running right. It's slow and a bit jittery. Worse still, it won't let me copy my docs back across from the portable drive. It just freezes up or I get a message that a file is 'too deep'. What is going on?
It's driving me mad! Your advice please.
This thread is now locked and can not be replied to.