I seem to have a problem with AVG, I'm getting a message - unfinished update of AVG free edition has been detected, would you like to finish the update process, now? When I click on the yes I get another message - update was unsuccessful. I've tried to uninstall it but it won't (neither will the uninstall work for any other programmes) and I've tried system restore but none of the restore dates will work either. I'm on XP, fairly new machine (18mnths) 1gb memory, Zonealarm, AVG anti virus, Ad-Aware, Spybot, Spyware Blaster & Super AntiSpyWare are all installed. I've done a Trend Housecall scan and it shows clear. Overall it seems to be working fine. Anyone able to help?
Hi p;3 & buteman. The AVG icon is red, black, green, yellow cubes & the clock/date is correct. I've tried to delete it as you said but got the message - Uninstall failed, Error - uninstallation not possible, product not installed, contact Tech Support @ Grisoft if problem continues. Does that make any sense?
to get to safe mode,you need to reboot;on power- up, start to press repeatedly the F8 key until a screan you will never have seen appears with white writing on a black background
one entry on that screan should say 'safe mode '
if that entry is already highlighted press the 'enter'key on the keyboard; the computer will then continue to boot to safe mdoe; you will NOT be able to go on line in safe mode but you WILL be able to access system restore and see if WILL work
to get out of safe mode? merely go to start/shut down/ reboot
suggest try going into safe mode first to see what it actually looks like on the screan and how to get back to normal mode