I'm running Word 2000 under XP Home and am unable to work with any retrieved Word document unless I remember first to insert the mouse cursor into the window. Any attempt to print, move or even scroll down the retrieved document without first inserting the cursor causes the programme to freeze. I have to close down through Task Manager and start the whole process again until I act as if I'm going to edit the document. Possible solutions that haven't worked: running Office 2000's Detect and Repair facility, re-installing Office itself.
This thread is now locked and can not be replied to.