I have gone for an upgrade. Purchased ok and downloaded files. Upon installation i was told to remove older program which i have done thru control panel. Went to install again and its still detecting previous version. Tried reboot but still tells me older version is there. Thought this was supposed to be an upgrade. Any ideas please Thanks
Well, im totally fed up now. All but wiped my norton 2003 av and cannot install 2006. How can these clowns get away with it. Has anyone had any luck with a refund for upgrade downloads. Will never touch them again with a barge pole
Just as a conclusion to this, i resorted to blitzing all that i could see regarding norton with a view to not using them and trying another av. One last try to install and it worked. This was no upgrade. Had to be brutal to install and thats not my idea of fun. They have NOT got this right. To me an upgrade should be smooth...the software replacing old etc.
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