Problem with Skype

  logrin 12:38 30 Dec 2010

I contacted my granddaughter in Holland on Sunday using Skype for the first time.

I could see and hear her on my laptop but she only had her own picture on her screen and couldn't see me.

I am using a SONY VIAO Laptop with built in video camera, what should I do. logrin

  Woolwell 12:44 30 Dec 2010

Could you see yourself in a small screen?
Open Skype - Tools - Options - Video settings and check that your camera works.

  Woolwell 15:29 30 Dec 2010

Received by yellow envelope: "i get a blank black screen in the centre of my screen. How do I check if my video works " and "When I go to Skype wideo no picture".

Please don't use the envelope as others cannot see your reply and join and help.

Open Skype go to Tools - Options - Video settings. If you cannot see yourself there then follow this click here

  johnnyrocker 17:00 30 Dec 2010

as for your granddaughters problem she could try hovering mouse over the camera icon and your pic should appear with an arow in the middle of pic at the top and just click it and ok


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