Problem sending e-mail

  TommyRed 21:04 28 Feb 2005
Locked

I am trying to send an e-mail but have encountered a problem. When I try and send I get a 'HTML mail question' box which says "Some of the recipients are not listed as being able to receive HTML mai blah, blah, blah" I'm then given 3 options'Send in plain text and HTML, Send in plain text only, send in HTML only' whichever I choose results in a 'Mail Server Password Required' and despit adding every password I can think of, it still pops back up. Any help urgently needed, TIA TR

  octal 21:26 28 Feb 2005

It sounds like you're using Thunderbird email client? You get the HTML nag with that. Are you sure its not a problem with your ISP not processing SMTP at the moment. Who is you ISP?

  TommyRed 21:35 28 Feb 2005

PlusNet, I'll check the server status and yes, I am using thunderbird. This does happen at times but I've never encountered this problem before. TR

  TommyRed 21:46 28 Feb 2005

Can't tell, though there appears to be a problem with certain e-mail clients. Tried to e-mail myself got same result. TR

  octal 21:50 28 Feb 2005

I just checked their server status click here and there seems to be a minor problem on the email. Was it working previously? The only other thing I can think of is to try another email client if you have one to make sure its not a problem with Tbird.

  octal 21:53 28 Feb 2005

Blast! Sorry about that link, this is the one: click here

  TommyRed 22:03 28 Feb 2005

Sent myself an e-mail from yahoo, came through along with another. I'll try again in morning to see if it's a server problem, if still the same I'll contact PlusNet support to see if it's there problem. Thanks TR

  octal 22:06 28 Feb 2005

OK mate, good luck.

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