problem removing program - error message

  eddiejackr 14:13 12 Dec 2006

I am trying to uninstall Ulead VS 9 in the add/remove programs in Win XP. When I click on change/remove i get error message " Installshield(R) Setup Launcher has encountered a problem and needs to close"
When i go to all programmes/ Ulead VS9 I get message "softwrap file error". There is no uninstall option in programmes.

How can I remove it?

  eddiejackr 14:15 12 Dec 2006

Add/remove programmes shows that Ulead VS9 is used "frequently" when I don't use it at all. I'm using VS10 now.

  eddiejackr 18:37 13 Dec 2006


  Pineman100 18:46 13 Dec 2006

If there's a problem with the program's installation, uninstall may not work. Try reinstalling the program, and then uninstalling it again.

  birdface 10:14 14 Dec 2006

Sounds as if you installed VS10 On top of VS9,And VS10 is using some of the programs in it,Might be better to delete the two of them,Then re install VS10.

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