Problem receiving e-mail

  BrianW 09:36 31 Mar 2003
Locked

I'm on NTL BB and have been having problems receiving e-mail for the last couple of days. (I appear to be able to send without problem). I keep getting an error message telling me that the problem is because the e-mail server is undergoing maintenance. Before braving the trials of NTL Help I wondered if anyone else in the Bournemouth area was having similar problems. Nothing shows on the NTL BB Server Status help screen. I have AVG + Zone Alarm installed and have checked for settings having changed, viruses etc. Any help welcomed.

  recap 10:47 31 Mar 2003

This may not be a problem with NTL but BT. BT are having problems with their servers and have been since last Thursday. NTL rely on BT for their connection.

  WaTcHiNg 11:22 31 Mar 2003

It's NTL
Click this thread I started in consumerwatch:

click here

Write to customer support and voice your dis-pleasure

  Lozzy 11:29 31 Mar 2003

There has been an issue with NTL on receiving/downloading emails over the past few days. To check this go to click here then click Help and check server. The issue was an intermittent one

  WaTcHiNg 11:33 31 Mar 2003

....past few weeks....

  BrianW 16:33 31 Mar 2003

for the responses, glad its not just me (in a perverse sort of way). Still nothing showing on the Server information site. Oh well - hurry up and wait - yet again I suppose.

This thread is now locked and can not be replied to.

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