Problem Receiving e mail

  Cairnacstle 21:27 15 Feb 2009

I have my sky e mail account defaulted to Outlook (2003). Recently it satrted to show a window in outlook asking for my user name and password. The boxes were already completed with my default Sky e mail address & password as in Outlook, but the server refused to recognise this so I changed these to my Sky account e mail address & password and it allowed me to proceed. Now I can send e mails from outlook but am having difficulty receiving any. I have logged onto my SKY a/c and checked that my e mail address in Outlook is the default one and that the pop3 settings are enabled to forward all e mail from my SKY a/c to oulook - which it is not doing - any idea?

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