Problem printing from HP Officejet v40

  Clinker 17:49 15 Nov 2006

keep getting printer error message. printer stops either a third or half way through and then throws out the page. I have reinstalled the printer and updated the drivers.Printer test page works OK. Also reinstalled Word but same problem with printing internet page click here.
Memory Ok.

Any more ideas please?

  anskyber 17:51 15 Nov 2006

Have you installed IE7 recently?

  Clinker 17:54 15 Nov 2006

Yes !!!!

  anskyber 17:57 15 Nov 2006

This could, and I mean could be unconnected but HP have so far (when I last checked) updated their drivers to ensure IE7 compliance. Some people have experienced difficulties with HP products and IE7.

Its a faf I know but you could try an IE7 uninstall, it will roll back to IE6 and see if things are OK again.

  anskyber 17:58 15 Nov 2006
  Clinker 18:02 15 Nov 2006

Many thanks. I'll try this.

  Clinker 18:40 15 Nov 2006

Uninstalled IE7 but still doesn't work. I think it may have corrupted the word doc so will delete file and try again.

  anskyber 18:47 15 Nov 2006

Sorry to have put you through the pain of the uninstall and I assume the reinstall but it was a (small) possibility.

  Clinker 19:10 15 Nov 2006

I have just ran Windows update and low and behold IE7 has come up again to install. Ahhhhhhhh.

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