problem with Picture It 7.0

  hackerballs 14:29 26 Jan 2011

I have reinstalled Picture It 7.0 onto my laptop with XP .
When I try to print special ,multi photos and choose glossy photo paper and select any type of paper offered ,then press print it says " before you can print on two sided special paper or label project , this program, needs to find out how the paper moves through your printer !! This means printing several test pages
I've reinstalled it twice,and reinstalled the printer twice to no effect. The printer is Epson RX600,
It worked fine on the old laptop on which it was formally installed
Any suggestions ? Thanks Derrick

  northumbria61 19:30 26 Jan 2011

I would uninstall it in Safemode and also do a search for it incase there are some bits left

And re- install it with Anti-Virus programs and such switched Off

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