Problem with Outlook 2007

  griffo 18:10 18 May 2009
Locked

Outlook 2007 suddenly stopped responding this afternoon, with the egg-timer permanently on.

I have tried re-booting and a system restore to Saturday but no good.

Each time I close it, it wants to send an error report, then closes and then re-opens.

I have to use ctrl/alt/del to close it and prevent it 'cycling'.

Can anyone suggest a remedy please?

  mfletch 18:15 18 May 2009

In all programs {Microsoft office} expand the folder expand Microsoft tools

Use the diagnostic see if that helps

  griffo 18:34 18 May 2009

thanks for the suggestion - already tried that, didn't find anything.

  rawprawn 18:36 18 May 2009

You could use the MS Office 2007 disc, and select Repair

  Woolwell 18:48 18 May 2009

It is possible that you pst file has become corrupted. Try scanpst click here

  griffo 19:22 18 May 2009

thanks for the replies - I have tried both of these and it's still the same.

Any more suggestions please?

  Woolwell 19:55 18 May 2009

You could try creating a new profile click here

  griffo 20:25 18 May 2009

It appears to have been related to Kaspersky. I noticed in task manager that avp.exe was using at least 50% of the cpu capacity.

I switched Kaspersky off and Outlook immediately responded. So I then turned everything off and rebooted and it seems OK (for now anyway).

Not sure what that was all about - will keep a close look at things and report back if it reappears.

For now - many thanks.

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