Problem opening windows live messenger

  ronlin 13:32 18 Sep 2009

when i try to sign in to windows live messenger it freezes and a notice comes up "saying windows live communications platform has stopped working "
it then seems to scan for a solution then it goes off .anybody any ideas to whats happening please ?

  nob14 13:56 18 Sep 2009

Try it with your firewall and Anti virus turned off, If it works you know its one of those.

If still ne good try,

Going to C: \ Program Files \ Windows Live \ Contacts \ and right click on the file wlcomm.exe then "Properties."

In the "Compatibility" tab, check the "Run this program in compatibility mode for" and select "Windows Server 2003 (Service Pack 1).

see if that works.

  Technotiger 13:57 18 Sep 2009

If it was working ok at an earlier date, you could try a System Restore back to when it was working.

  birdface 16:06 18 Sep 2009

This is the latest version check that it is the one that you are using.

click here

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