Problem opening .doc document

  Tango18 17:53 14 Nov 2010

Sure I've opened lots of these before, for some reason won't let me. Needs a file association I think. Only have .docm and docx in control panel. The .doc is an attachment in an e-mail.
Dell inspiron, windows vista, microsoft works, windows mail. TIA TR

What office suite have you got? It may be that you have an older version and someone is sending you something from a newer version and you need a compatibilty pack

  VoG II 18:06 14 Nov 2010

Try saving the attachment to your hard drive then opening it.

  Tango18 18:35 14 Nov 2010

[email protected]: Microsoft Works 9

VoG: How do I do that

  Woolwell 18:40 14 Nov 2010

You haven't got word which is what doc files require. I doubt that you can.

However you state that you've opened lots before. Is Word on your system somewhere?

  VoG II 18:41 14 Nov 2010

Which e-mail program?

  Tango18 18:48 14 Nov 2010

Woolwell: thinking about it, may have been my previous laptop which did have word on it.

VoG: Windows Mail version 6

Are there any free converters out there which forum members can recommend?

  VoG II 18:53 14 Nov 2010

Have a look here:

click here

  Tango18 19:56 14 Nov 2010

undyer : downloaded MS word viewer did the trick. Thanks all who replied. Tango 18

  Terry Brown 20:01 14 Nov 2010

If you want an office program that will (or should) open all office files try Open Office (free) click here


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017