Problem with new eXtended Range router

  twinkletoes1980 11:14 25 Jun 2009

Hi there,

I was wondering if anyone could help me? I am trying to install a new wireless router for my parents. They previously had non-wireless one provided by their broadband company - talktalk.

I have followed the router's instructions and according to both the pc and my laptop it is connected to the internet, however when i try to open up firefox, it is unable to show any pages or connect.

I'm pretty sure that it's just going to be a simple solution, but I'm not very tech minded.

Thanks in advance

  AndySD 13:27 25 Jun 2009

Look at the firewall settings on the pc / laptop

  twinkletoes1980 14:19 25 Jun 2009

Thanks for responding. What should I be looking for? I've never experienced this problem before.

  AndySD 17:15 25 Jun 2009

Ok so I would need to know your security software.

Or try click here this has also worked for me when moving from a wired connection to wireless.

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