problem with microsoft word

  pollpott 15:15 20 Feb 2005
Locked

I recently installed XP over ME and reinstalled MS Word. However I now get 2 messages 'operating sys. not presently configured to run this application' and then 'This application must be installed to run. Please run setup from the location where you originally installed the application.' I have tried reinstalling it from the CD but it still gives the same messages, it is quite an old version, 1997 does this matter?

  €dstowe 15:19 20 Feb 2005

If you installed XP on top of ME you most likely have residues of previous programs lurking around on you hard drive which are preventing you updating/reinstalling afresh.

It is always better to do a clean install of XP than dumping it on top of an old operating system you may have in there.

I would try uninstalling Microsoft office suite then reinstalling.

  freaky 18:45 20 Feb 2005

Is your Microsoft Word 97 on a stand alone CD, or did you originally install it as part of a Microsoft suite?
Also is Word 97 showing up on your Add/Remove Programs list, if it is then uninstall it from there, then re-install from your CD.

I installed XP Home upgrade to this Pc on top of Windows ME, Word 97 worked OK before and after without any problems.

  ade.h 19:07 20 Feb 2005

Once you get this sorted, go to click here for updates.

  pollpott 21:09 20 Feb 2005

Thanks for the help, it's sorted.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Nokia 8 vs Galaxy S8

Best new design books 2017: From vintage infographics to the the psychology of type

iMac 21.5-inch (2017) review

Nokia 8 : design, caractéristiques techniques, date de sortie