I received this disk with a scanner that I bought. I had previously had it running on win98 and it worked fine. I've just got a new system with xp and the pc won't recognise the disk at all. I've tried setup.exe in run but it didn't work. I've also tried searching the disk for the setup but when I put the disk in and go to the d drive in my computer it acts as if there is nothing in that drive. I'd be really grateful for any help.
It worked fine this 98, other cds work and I cleaned the disk but it made no difference. I think the reponse about it not being compatible with XP sounds about right as everything else works, it's just disappointing as I really like the programme.
Sarah, there has been quite a bit about this problem on the PhotoDeluxe 4 forum at click here. I forget the different work-arounds, but give a look and see if you come up with something. One of them was to make XP work like 98 when using PhotoDeluxe.
I took most of your advice but like anchor said it was weird that it couldn't see the cd, so what i did was copy the original in my old pc and put the copied disk in my new pc and it's installed fine now, I haven't started using it yet so I guess time will tell if I'll experience any problems. Thanks again and thanks Filch for the adobe forum link.
From my reading of the Adobe forum it seems you probably won`t be able to use the programme with XP. However there were encouraging comments about using the compatability mode setting for Win98. Worth a try; let us know how it goes.
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