problem with Hotmail

  baldyx 21:00 30 Jul 2013
Locked

Every time after I attach a file or insert a picture while composing an e-mail in Outlook, I get a message 'Internet explorer has stopped working' & then I click on option Close-program which brings back the empty e-mail screen minus the attached file or picture.

Any suggestions please.

  Ventad 06:58 31 Jul 2013

I had this happening I even tried going back to previous IE and then upgrading again but still the same . Try going to Internet options/security tab and clicking "reset all zones to default level" it worked for me after a lot of frustration

  Graphicool1 09:22 31 Jul 2013

If Ventad's suggestion doesn't work, get Thunderbird, that will.

  baldyx 13:36 02 Aug 2013

Have reset all zones to default level but same problem, i.e.'Internet explorer has stopped working' & then I click on option Close-program which brings back the empty e-mail screen. However other Internet explorer screens still works, it is only the Outlook e-mail screen has this problem.

I am overall happy with outlook Hotmail so keep looking for a solution rather than taking a Sledge hammer approach to change the system!.

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