Problem with Google Chrome update

  sloan_5 16:38 20 Jan 2014

I had real problems with Google Chrome update to Release Version 32.0.1700.76 and by the look of the Google forums I'm far from the only one -- is this worth someone at PC Advisor keeping an eye on the situation?

  QuizMan 17:02 20 Jan 2014

It seems to have stopped me getting access to Norton Identity Safe. I am not alone in that either. I keep searching for a fix, but have not found one yet. It's been like that for about 4 days now.

  Proclaimer 18:05 20 Jan 2014

My vault is back when using Chrome, came back today.

  sloan_5 18:51 20 Jan 2014

According to Google forum advice if you're having persistent trouble with a Windows OS it might be best to use Undo and return to an earlier version of Chrome, or fish around and go for the beta in the next update, which I guess would be v33

  Woolwell 21:52 20 Jan 2014

I've not had any snags.

  QuizMan 09:48 21 Jan 2014

Proclaimer - glad it is OK for you. Mine is still missing though. Currently on v32.0.1700.76 which seems to be the one causing the problem. Perhaps I will try to roll back as sloan_5 suggests.

  Proclaimer 15:47 21 Jan 2014

Version here is Version 32.0.1700.76 m

  Woolwell 17:12 21 Jan 2014

Try - Settings - Extensions - Check that Norton Identity Protection is enabled. If not tick it - close Chrome and reopen Chrome.

  NortonSupport 17:28 21 Jan 2014



Sorry for the trouble. I am Vineeth and I am from the Norton Support team.

We have released a patch to make the Norton Toolbar compatible with Google Chrome 32. For more information, please read: click here me know if you need further help!


Vineeth Norton Support


  NortonSupport 17:29 21 Jan 2014

I'm sorry, here is the forum post:

click here


  Woolwell 18:25 21 Jan 2014

Vineeth - I don't see how to download from your links. I never lost the Norton Toolbar but I do not have Norton Toolbar listed under extensions instead I have Norton Identity Protection.

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