Problem with Epson 3590 Scanner with Vista x64

  cmuzik 20:45 18 Nov 2009

Just purchased a new Dell Studio 540 PC with Vista Home Premium 64 bit. My Epson 3590 Photo scanner does not open a preview page when scanning 35mm colour negatives.This feature works fine on old PC with XP Pro SP3. I am running latest drivers V3.04A and have reinstalled the software and have tried disabling all startup programs using MSConfig as suggested by Epson. I have also tried running Epson Scan in Windows 98/ME & XP mode but no different. I have noticed on various forums that there are a few other people around with the same problem. Any assistance with this would be most appreciated.

  howard64 09:37 20 Nov 2009

Surely epson have told you that they have not issued a 64bit driver for that scanner? Certain things do not really work with 64bit but hopefully as W7 take up with 64bit happens more will be done. If you have an old xp 32bit license you could run the virtual pc software and install xp on that.

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