Problem with DVD Drive Optiarc AD 7530B

  joe_tey83 08:21 19 Nov 2012
Locked

Hi People,

I'm new to this site and I wish to seek assistance regarding a problem I have with my DVD Drive.

I am using Windows Vista. The Optiarc AD 7530B DVD Drive on my laptop doesn't recognize any media suddenly and keeps prompting me to "Please insert a disc" after I had already done so.

I have tried System Restore, I have tried uninstalling and reinstalling the drive and rebooting, I have tried cleaning the lens and the drive, I have tried Microsoft Fix It, I have tried all types of discs, I have tried using an external USB DVD Drive and the problem persists.

Please please please HELP!

  woodchip 09:58 19 Nov 2012

Does other USB items work in the sockets

  Fruit Bat /\0/\ 14:00 19 Nov 2012

Run regedit and navigate to registry key

HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.

Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.

Highlight each one in turn, right click and delete them.

Close regedit and restart the computer.

If in doubt make a restore point before making changes.

  joe_tey83 20:03 19 Nov 2012

Guys, thanks for the replies.

woodchip:

Other USB Devices work just fine.

Fruit Bat /\0/\:

There are no "Upperfilters" and "Lowerfilters" in the right panel.

  woodchip 19:31 20 Nov 2012

Go to device Manager after pulling the plugs for USB uninstall all USB then restart Laptop. it will then find USB and reload drivers for them

  woodchip 19:33 20 Nov 2012

Go to device Manager after pulling the plugs for USB uninstall all USB then restart Laptop. it will then find USB and reload drivers for them.

PS your External DVD drive may need the twin USB cable so it as extra power to work.Mine works okay with single cable, though it was supplied with the dual one

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