Problem at boot up using please tha

  bof:) 12:25 21 Jan 2004

Hi All,

Son number 2 is using windows 2000 and has started getting the following message when he boots up:

STOP: c0000218 registery file failure> The registery cannot load the hive (file) /System Root/System/Config/SOFTWARE or its log or alternative

After the message he is unable to get into windows and just has to shutdown his PC.

He has tried booting into Safe Mode but the same message come up. (Although he can use F8 to get a list of options).

One of the options is something like 'use last good configeration', is this a configeration he should have set himself, like a System Restore, or is it set by the PC?

Another option is 'Debugging' what does this do and how is it used?

For either of these options will he loose work thats already on his PC? (Yes I do know about backingup but I can only keep asking the kids to do it).

Many thanks for all help received it is truely appreciated,


  MichelleC 13:41 21 Jan 2004

This will reinstall w2k over itself and will save progs and dat, but all updates will have to be redone. I'd save all drivers 1st too with this tool click here

boot from w2k disc, choose INSTALL, then choose INSTALL again, select os and choose REPAIR.

  MichelleC 13:51 21 Jan 2004

... bit brain-deadish today. B/up drivers 1st if poss, I meant.

  bof:) 23:18 21 Jan 2004

hi MichelleC,

many thanks for the help.

I've downloaded the backup program.

Once again thanks for the help, you've made no:2 son very happy :-)


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