Prob with Windows Installer on my new Dell

  Loracthims 21:53 09 Mar 2005
Locked

Hi there

Recently purchased a Dell Inspiron laptop, OS Win XP.

Had McAfee Virus Scan and Firewall loaded as trial. Paid for subscription to virus scan but downloaded Sygate Personal Firewall when McAfee ran out (use on my PC with no problems).

Getting this error message when try to install Sygate (downloaded fine and any other installations have been fine):

Windows Installer Service could not be accessed. Could happen if running in Safe Mode (I'm not) or if installer not installed properly.

Dell unable to provide help to me. Does anyone recognise this problem? Can anyone help or advise? Not happy to be on Internet without it!!

Thanks!!

  VoG II 21:57 09 Mar 2005
  Loracthims 13:05 10 Mar 2005

Thanks very much for that. Looks scary but I'll hold my breath and give it a try!!

Thanks again.

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