printouts are purple

  Sheila-Jo 23:59 06 Oct 2005


i've got a canon i865 which i have been very happy with. recently when i print something off the colour more often than not comes out in a purple tint. my ink tanks are full and i've given the printer a 'deep clean' under the maintenance options but still the same effect.

can anyone help please?

thanks in advance,


  johnnyrocker 00:02 07 Oct 2005

what printer what inks are they original or compatibles?


  Sheila-Jo 00:06 07 Oct 2005

they're compatibles from choice stationery

  johnnyrocker 00:12 07 Oct 2005

have these compatibles worked ok previously?


  Sheila-Jo 00:22 07 Oct 2005

yes I've been using them for a few months and they've been fine.

  MAJ 00:24 07 Oct 2005

Try re-aligning the cartriges, Sheila-Jo. I think that option is also in the Maintenance options.

  spuds 00:26 07 Oct 2005

Your might find the answer via this website click here

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