I have just received an e mail that has a form in a Word style document that I can fill up and then presumably return to the sender. The Form seems fine in itself and I can go to the various boxes and fill the information up with no problems. (It appears to be protected so that Joe Public cannot make any changes to it.) However, when I come to print the form out on my HP930C, the preview shows everything there, but the printer only prints the top header and nothing of the form at all! Essentially a blank sheet is thrown out of the printer! There doesn't appear to be any problem with the printer in that it will print any other document I care to throw at it and it is my default printer.
I tried printing on the Epson R300 and it all printed well there. So, why can I not print it on the HP 930C?
To close this one out, I thought you might like to know the end result. When looking at the HP930C printer and changing the cartridges, I noticed there was a missing vertical metal spring in the cartridge receipt pocket for the black cartridge. I spoke to HP and was told there was nothing that could be done, but it was necessary to have the spring in position. The method of approach to get over the problem was to bin the printer and buy another one. Something about in-built obsolescence!
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