printer unable to print webb pages

  aine 18:50 24 Jan 2009

A friend of mine required to print some webb pages for a thesis. On clicking on print, message stated printer not connected to internet? I have never come across this before. She has an epson printer and runs XP pro. Any help would make her very happy. Aine

  PalaeoBill 23:51 24 Jan 2009

Assuming you can print other than when on the internet, I would delete and then re-install the printer as an opening gambit.

You could check the spooler settings, if its not set to "Start Printing Immediately" then set it to see if that works.

It could be a corrupt file withing the browser. What browser is she using? Is it the latest version? Does a different browser work.

Check if the firewall is preventing printing.

  aine 17:35 25 Jan 2009

I think the daighter has got the fault down to be a cable problem. she will try another cable when she goes over to her mothers house. I suggested an unload and reload of the printer, during this exercise, the reinstallation struggled, hence our assumtion. Cheers Aine

  aine 20:41 26 Jan 2009

I will close this thread, problem was the cable. thank you Paleo bill for your answer. Aine

This thread is now locked and can not be replied to.

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