printer troubles

  mobileman1953 17:40 23 Nov 2003
Locked

i have a epson c44 plus printer connected by usb windows 98se, printer installed ok will print test page ok but when i try to print from word or any other program the printer starts printing for about 30 secs,stops does not restart printing i have to purge print job to clear printer could anyone please help me with this problem any advice welcome

  pj123 17:46 23 Nov 2003

This is the response I got from the Epson Helpline.

"If your printer is connected via a USB connection, do not switch your printer off."

In other words don't switch you printer off at all. I have never switched my printers off (and I have three Epson USB printer connected to Three Computers" and I have never had any problems with printing since that advice from Epson.

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