printer problems

  martan 16:32 13 Jan 2011
Locked

hi
can anybody tell me how i can get a printer for windows vista to run on a laptop running on windows 7
and if i download a driver where will i find it in my device manager
thanks
martan

  iscanut 16:43 13 Jan 2011

Win 7 should find your printer and install drivers. Have you tried connecting it to see what happens ? If still problems, let us know what model/make of printer.

  martan 18:24 13 Jan 2011

hi iscanut

i have tried to just plugging the printer in but had no results
the printer is a hp photosmart all-in-one model c3180

thanks

martan

  GaT7 19:03 13 Jan 2011

Try the latest drivers click here. I think you have to install them first, then connect the printer - so disconnect the printer initially if connected.

Also download & install this critical update if you have similar problems click here

And the HP Scan Diagnostic Utility as well click here=. G

  martan 20:29 13 Jan 2011

thanks for all the help
printer now up and running on windows 7

thanks all

martan

  morddwyd 20:29 13 Jan 2011

Have you installed the HP software, and if so did you install it before or after plugging in the printer?

Most HP installations you do not plug the printer in until the software install programme tells you to.

To simply print you do not need the HP software. Just uninstall your printer, reboot and Windows 7 will find, and install, the relevant driver.

  GaT7 20:34 13 Jan 2011

As stated in my previous post:

"I think you have to install them first, then connect the printer - so disconnect the printer initially if connected."

G

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