Printer problems

  charlton200 09:20 26 May 2009
Locked

I have a HP F380 all in one printer. This stopped working 2 days ago. I have unistalled it and tried to reinstall it again but it didn't work.
I uninstalled again using an add and remove program and than put the disc in again to install and it only has the uninstall option and when I click this nothing happens.Everything is gone but it won't let me install so there must be files left so how do I get rid of those please?

  gengiscant 10:51 26 May 2009

This may help.
click here

  howard64 10:52 26 May 2009

try starting in safe mode or you could check - start - run - msconfig - startup - then see if the printer is shown as coming on at startup. If it is the list take the tick out of the left hand box and restart. Once the prog is not running you should be able to uninstall and then start again.

  charlton200 10:35 27 May 2009

Hi again
I fixed my printer yesterday I think by putting the usb in a different port, when I say I think its because I was trying so many things in the 8 hrs it took me to fix it that I was getting hot and confused.
You can understand my dismay when today its not working again; I think it's installed correctly but its not reading from the usb to the printer port somehow.
Before I tear my hair out and throw it out the bedroom window I'd thought I'd ask you good people again if you have any more ideas.

Thanks in advance.

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