Printer problem

  bumtrouter 14:00 04 Oct 2010
Locked

Hi

Can someone tell me how to add a printer. For some reason my printer is installed when I go into Microsoft Excel but when I'm in Word it states there is no printer installed. When I try to install it it won't let me. any ideas? Thanks

  Woolwell 14:25 04 Oct 2010

It will help others to answer this if you provide your operating system and the make and model of the printer.

  Woolwell 14:25 04 Oct 2010

oh and which version of Excel and Word.

  bumtrouter 14:39 04 Oct 2010

Windows 7 and Word/Excel 2010 Printer is Canon MP270

  Woolwell 14:42 04 Oct 2010

Ok I don't have Windows 7 or Office 2010.
But open control panel and under Hardware and Sound and then printers is the Canon MP270 listed and is it set as the default printer?

  bumtrouter 14:56 04 Oct 2010

The printer is ticked under Hardware etc

  Woolwell 15:04 04 Oct 2010

In which case your printer should have been installed. Does it print ok from Excel and can you print a test page from the control panel interface?

  bumtrouter 15:10 04 Oct 2010

Yes it allows me to print but not in Word. In Word no printer is listed. When I try to add a printer it says Directory Domain not available so won't let me add a printer.

  woodchip 15:11 04 Oct 2010

look in the menu at the top under file click print

  Woolwell 15:17 04 Oct 2010

Try Word repair see click here and scroll down to Step 4 Word 2010.

  bumtrouter 15:23 04 Oct 2010

Woodchip - that's the problem 'print' isn't highlighted!

Will try Step 4 - thanks Woolwell

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5 review

See the work of famous artists playing with toys

iPad Pro 10.5in (2017) review

Comment faire une capture d’écran sur un Mac ?