Printer problem

  DAKAR 14:35 29 May 2010
Locked

Hi everyone
Could somebody answer a somewhat straight question please,I am asking this on behalf of an old gentleman.
He has had someone install more memory in is pc running XP and since then he cannot use his printer because he keeps getting the message SPOOLER NOT RUNNING he has contacted the guy that installed the memory several times but he has not shown up.
Any help will be appreciated
Regards
Dakar

  MAT ALAN 14:47 29 May 2010

try this...

Go to start - my computer - c drive - Windows folder - system32 folder - spool folder - printers folder. Then delete the contents of the Printers folder.
Close that, then go to Start - Control Panel - Admin tools - Services - Scroll down to "Print Spooler" and open it and click on "start"

  DAKAR 15:59 29 May 2010

Hi MAT ALAN
Thanks for help just tried to talk gentleman through problem
There is nothing to delete in printers folder and when trying to start spooler he is getting the message cannot start on local computer Error 1068
any thoughts
Regards
Dakar

  MAT ALAN 16:04 29 May 2010

click here

follow thread it may help, tho it may involve a regisrty fix that your frind may not be confident with...

Have you tried uninstalling and reinstalling printer and drivers...

  DAKAR 22:02 01 Jun 2010

Hi MAT ALAN
Thankyou for your help followed instructions and fixed the problem printer working fine.
Regards and thankyou
Dakar

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