Printer Problem

  cruiser2 20:17 22 May 2009
Locked

I have an Epson SX600FW Printer/Copier>scanner/Fax.It will not print colour. Have put new Epson cartridges in and gone through the various maintenance programmes. But still no colour.
Any advice much appreciated.
Will be back to PC World as I only got it in February.

  AndySD 10:48 23 May 2009

First to try is remove the Epson Softwate and reinstall it.

  jack 10:56 23 May 2009

That is will it print in colour in stand alone mode?
Scan and print a color page from a mag - so what you get.
This will establish whether it is a computer problem - Drivers
or a Printer problem -ink delivery.
Print a test page also from the set up software.
The Test Page is entirely printer generated.

A useful utility is the Epson printer Utility
from click here
It will come up in Russian initially but a hand around the page will reveal English.
This allows things like head clean/ counter reset/ and a few others.[It does not support all Epson model s0 select trhe SX series machine nearest to your own.

  cruiser2 12:40 23 May 2009

Thank you for your replies. Have tried what you suggest. Still no colour so it is back to PC World on Monday.
I will mark this as resolved. Will let you know what happens at PC World.

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