printer problem

  buns2002003 09:27 20 Oct 2004


Upgraded to xp pro at weekend, and cant get printer re installed from installation disk, or from downloading driver from manufacturers site. It was working fine until the upgrade.
Does any body have any suggestions please?

  recap 09:35 20 Oct 2004

If the drivers for the printer are still their from the previous installation remove them, and then reinstall them.

  feb 09:45 20 Oct 2004

You might find that XP will want to use its own divers

  buns2002003 09:47 20 Oct 2004

Tried to use the installation wizard to install driver from xp and no joy.

How do I find out if the driver is still installed to try and delete it?

  JonnyTub 09:49 20 Oct 2004

add/remove programmes in control panel

  buns2002003 09:50 20 Oct 2004

Gone to control panel etc and there is no printer installed.

  JonnyTub 09:59 20 Oct 2004

see if it's listed in device manager and uninstall from there by right clicking on it and selecting uninstall. Reboot when done

  JonnyTub 10:14 20 Oct 2004

post your printer make and model should the above not work.

  buns2002003 10:15 20 Oct 2004

Call me thick, but where is the device manager?

  JonnyTub 10:16 20 Oct 2004

start menu and on the right hand side of the pane about mid way

  JonnyTub 10:17 20 Oct 2004

sorry, right click on the my computer icon, click on properties, on the dialogue box that will come up, click on the hardware tab and then device manager.

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