I've just had to replace my printer and am now using an Epson Stylus C42UX. After downloading the relevant driver it's working fine with all documents in Word but refusing to function when I offer it printing from Publisher items or any web pages unless I cut and paste them into Word. Am I missing something simple? Thanks again in anticipation of the Forum's help.
Check in Publisher that the Printer is present. Go to Tool/Options/Print and make sure that your current Printer is showing. If not open up PageSetting select the printer then Properties and check the Default button.
Thanks to all for suggestions. Just come back in! Alan H E...I'm on Mozilla Firefox but no message appears when trying to print from Mozilla or Publisher. All that happens is that there is a queue of documents building up to be printed! provider 2 ....not sure where to find the printer's configuration page. recap...Printer is the default printer in Publisher. Will keep trying!
you could try cancelling all documents in printer properties, my own epson r300 just does nothing if there is a big queue,I think it is waiting for the print spooler to amagamate all th info which could take a long time if the files are big. then try printing a test page
Thanks, Kingfisher...the only items that are going into a queue are the non-Word ones and I've left the printer for over 10 minutes with one in the queue! I tried a test page at the beginning and it told me the printer was correctly installed. It's a strange one! Thanks, anyway.
That's it fixed!!!! Although I had ticked the Epson C42 as the default printer I hadn't deleted the Epson 600 in the Printers/Faxes page. As soon as I did, it resumed printing Publisher and Web pages. Thanks everyone!
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