printer not printing

  henry2 12:12 30 May 2008
Locked

Hi guys,
My new hp1018 black and white printer is not able to print anymore.its about a month old.It used to make some humming sound whenever i power it on which is normal and prints fine.Now when i power it on it does not make that sound and does not print anything i send.it does not give any message too.
I really hope you guys can help me out here.What could be the cause and the possible solution?
Thanks very much.

  Jak_1 13:51 30 May 2008

First things first, check all leads, if ok then delete and re-install the printer software. If no joy after that then take it back to where you bought it or contact HP under the warante. Do not attempt to fix anything yourself as it's so new.

  jack 14:13 30 May 2008

As Jak 1 commented.
HP's used to be powered by a separate 'Power Brick' is your like this?
Make sure all connection are fully made - Brick to socket Printer to brick.
Switch on off several times.
Check/swap the plug fuse - use the correct value.
Still dead?
Take it back.

  Ditch999 14:17 30 May 2008

Is it switched on at the back?
Are there any lights on, on the front panel. The top one should be out and the bottom one should be steady green.
Try it in a different USB port on your PC.

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