Printer installing itself more than once! help!

  Eveready Bunny 12:49 19 Jan 2005
Locked

my parents hp psc 1350 is re-installing itself everyime they switch their computer on. It doesnt seem to cause a problem but it copies itself under the control panel printer box. Also, the product registration dialog keeps appearing on restart, which is very annoying. Does anyone know a way to stop it?

thanks

  Technotiger 12:57 19 Jan 2005

Hi, first thing that springs to mind is to completely uninstall everything to do with the printer, then do a Disk Cleanup folowed by a scan and defrag. After all that, reinstall printer -
note that some printers want software installed first before hardware, others hardware first then software; this point is often crucial to a successful instal.


Cheers.

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