I have just bought a new computer Window XP home OS.After installing printer on restart computer freezes on opening screen. Have tried connecting printer then starting computer and it still freezes on start up. printer works pefectly on my backup computer.
you don't say what your printer make and model is, or what your back-up computer's operating system is. My guess is that your printer is a few years old and that your previous computer runs a previous operating system than XP. In normal configuration, XP should automatically sense additional peripherals being connected, and will search it's own library of drivers to install. If you have tried to install your existing printer disc(which might not be compatable to XP) it could mess things up. If you have no printer driver compatible for XP, search the manufacturers web site, and download.