PRINTER cradle cannot move

  pajamahead 12:47 29 May 2007
Locked

hp deskjet 3420
Error Message is:
"The Print cartridge cradle cannot move"

However,
i cannot see/find any obstacles or paper jams
any clues, anyone??
pajamahead

  MAJ 13:13 29 May 2007

Is this a new printer or have you used it to print before, pajamahead? Try removing the cartridges and reinstalling them. Also check that the little drive-belt isn't stuck or hindered in some way.

  Stuartli 13:37 29 May 2007

Does it have a transport lock?

This may have inadvertently been activated or, if it's a new printer, not been switched off.

  Technotiger 14:02 29 May 2007

Hi, according to this lot, you need to buy another printer ...

click here

  pajamahead 13:14 11 Jun 2007

CHEERS everone i think its design flaw in HP tho rare

so igot a new Epson for £40

cheers
pajamahead

  Technotiger 14:56 11 Jun 2007

Fine ... thanks for the feedback.

This thread is now locked and can not be replied to.

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