Printer Cartridge Error Message - HP 7210

  kingisangus 17:46 07 Mar 2008

Afternoon, my fathers HP all in one printer (Officejet 7210 All-in-One) has stopped working and displays an error message on the PC screen of 'Print Cartride Error' and on the actual printer of 'Remove and check color cartridge'.

Both cartridges have been replaced and contacts cleaned. Printer has only ever been used with HP cartridges.

Run out of ideas and help required!! All responses appreciated.

  recap 18:22 07 Mar 2008

May be a strange suggestion but check to make sure there is no paper jam.

  big bloke66 18:40 07 Mar 2008

Have you tried their trouble shooting faqs etcclick here.

  big bloke66 18:44 07 Mar 2008

Or here+

  hotgrips 14:07 08 Mar 2008

Hi all, I am the said father in the opening post. Thanks for the suggestions so far and yes I have followed the HP troubleshooting advice implicitly but still getting same messages so any further advice or suggestions would be very welcome.

Its very frustrating as whole unit is unuseable now except for scanning I guess.

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