printer canon pixma mp970 problem

  teacher lmb 21:55 12 Dec 2014
Locked

When I try and print from the pc the black text does not print. All colours print normally. When I print from the copier function, it is fine. I've tried deep clean, but the nozzle sample print shows nothing from the PGBK cartridge. Any ideas/suggestions appreciated!

  SparkyJack 09:36 13 Dec 2014

Check printer settings and printer software on computer.

Craft mode or similar may be set,big so untick.

  SparkyJack 09:40 13 Dec 2014

Also instead ofvusingvthe 'print' command' try this

Withe the document on screen. Press 'Ctrl and 'p' together then print in the printer control/ panel that appears

  teacher lmb 09:31 14 Dec 2014

Thank you for replying. I've tried all the obvious things, and checked the settings, but no change. I'm starting to wonder if it is age!!! It's over 6 years old

  john bunyan 10:55 14 Dec 2014

I had a MP640 with a slightly different problem. I believe there is a separate, red or orange print head that can be taken out, having removed all the ink cartridges. I ran this through lukewarm water till it ran clear and dried it before replacing. May be worth a try.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Microsoft Paint set to die after 32 years

Mac power user tips and hidden tricks

Comment désactiver la saisie intuitive et paramétrer votre clavier ?