carnoustiejim 16:59 28 Dec 2007

hi ive just installed a new cartridge to my epson r240 printer im getting error 1-02 and message saying im not using original ink
ive always used compatible inks
can you tell me how to rectify this
this message has never came up before printer jammed at this error. thanks for any help kirriejim

  Technotiger 17:05 28 Dec 2007

Download and install the latest Epson Status Monitor from the Epson web-site - I had the same thing for the same reason a while ago, that is how I sorted it.

  Technotiger 17:16 28 Dec 2007

however - the Status Monitor is embedded in the Printer Driver, so you should update your Driver from the Epson web-site.

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