Print Problems

  Supertramp 18:40 07 Jun 2009

Hi All

I emailed a photo to my neighbour which prints out perfectly on my printer but when she prints the same photo it comes out all blocky, if you know what I mean.

We both have Vista Home Premium and print from either Windows Photo Gallery or Adobe Photo-shop 5/6 and both printers are the same i.e. Canon MP810. Photos from a camera phone are the same on hers but emailed to me they print out perfectly.

Can anyone explain why this should be.

  DieSse 19:34 07 Jun 2009

Did you send the photo unchanged, or did you pass it through a wizard to reduce it's size?

Check the file properties for the photo are identical to the one on her computer.

  Kevscar1 19:41 07 Jun 2009

get her to e-mail it back to you then print it yourself. If it's OK then it's her printer if not it's the way you sent it.

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