primax usb colorado 9600 scanner, scans are pink?

  stevo28 15:57 03 Nov 2007

I use a primax usb colorado 9600 scanner, my pc runs xp sp2. I use Irfanview with the scanner twain software; recently all scans are appearing a pink colour on screen and print out pink also. Is this likely to be a hardware fault or software? any ideas much appreciated, thanks

  woodchip 16:56 03 Nov 2007

As far as I know you cannot get driver support for XP for your scanner

  amonra 17:00 03 Nov 2007

Not familiar with that particular scanner, but there should be a setting somewhere to calibrate the scanner. It sounds as though it's not seeing white as white. Have a look on the manufacturer's website for more info on calibration.

  stevo28 17:16 03 Nov 2007


i have the windows 2000 driver working with xp, primax didn't write a driver for xp, guess will contact primax direct,

thanks again

  stevo28 08:31 12 Nov 2007


as yet still not found a fix or answer for my original query:has anybody experienced this fault with a scanner and have any ideas how to fix,

  johnnyrocker 08:50 12 Nov 2007

resolved how?


  stevo28 10:25 12 Nov 2007

you can still post to resolved topics; my resolving the topics was premature; my scans still resemble the colouring of flamingo's, I would wish scans to cover a wider colour spectrum

  Meshuga 14:06 12 Nov 2007

stevo28, I had the same scanner and have never been able to use it as I was told it is not compatible with XP. Primax became part of Visioneer.

  woodchip 18:36 12 Nov 2007

I think you need todip you hands in your pockets, you need a scanner that will work with XP

  stevo28 19:01 12 Nov 2007


thanks for the info, much appreciated. I've emailed Visioneer; the scanner has been working with xp since 2003 and would like to find out more before hurling the thing out the window!

  Meshuga 19:57 12 Nov 2007

stevo28, you`re welcome.

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