The primax website is down at the moment. I downloaded the windows 2000 driver the other day, but what do I do now? I have the colorado 9600 installatin cd but it is not recognised by the set up program
Thank you for your interest. I got the hardware new hardware bubble and the "Found New Hardware Wizard". After going along with the Wizard, I reeceived the messsage, "The software you are installing for this hardware Colorado USB has not passed Windows Logo testing to verify its compatibility with Windows XP." And after that,"Cannot install this hardware Colorado...... An error occurred during the installation of the device. The third-party INF does not contain digital sign information."
Then came the advice to stop the installation which might do harm to the system. This I did.
Any suggestion as to how to proceed? (This installation was done with the original installation CD)
Hi bez, Do not worry about the warning about the program not being digitally signed, over ride the warning and carry on with the installation, I had same problem but thanks to the advice from this site and its members I am now using my scanner with no problems, it has not affected any other parts of my system.As has been said by the other postings, download the Win2000 driver, open it and your system should set the scanner up with no problems. Good luck Wotan.