Power director 10 why wont it work!

  Cav1 14:18 17 Dec 2012
Locked

I have just bought Power Director 10 I installed it but when I try to use it I can't get it to capture a video tape,it's just stuck on microphone I had PD 4 and it has always worked so I know how to use it, but this one just sends error messages Mini Dump.dmp and crashrpt.xml and error PDR10.exe. when I look at control panel add and remove, Power director 10 is there but no size, I can't remove it, hope someone out there can tell me what's going on, PLEASE

  Zak 17:05 17 Dec 2012

Does your PC / Laptop / Graphics Card satisfy minimum requirements?

CYBERLINK PowerDirector 10 Ultra - PC World

Cyberlink - Search Knowledge Base

  Zak 17:06 17 Dec 2012

Does your PC / Laptop / Graphics Card satisfy minimum requirements?

CYBERLINK PowerDirector 10 Ultra - PC World

Cyberlink - Search Knowledge Base

  Zak 17:19 17 Dec 2012

To remove corrupt PD10 try

Revo Uninstaller Freeware

Then run CCleaner

  Cav1 18:37 17 Dec 2012

Thank you Zak, I have desktop windows XP home edition service pack 2

  Zak 18:46 17 Dec 2012

OK; but what about your PC or is it a Laptop - Do the specs meet the minimum requirements?

  Cav1 23:48 17 Dec 2012

Zak sorry I made an error its home edition sp 3 not 2 and it says on the box for windows 7 vista or xp sp 2, I have a medion desk top. I have just reinstalled my old power director 3 as I was a bit fed up trying to use PD10 I have the application & support-disc and thought it was going to work for me as I started to record from my VHS an error box came up and and said it couldn't record I really don't know what is going on I haven't had any problems before its a right old mess. thanks for your help

  Cav1 00:13 18 Dec 2012

Hi Lazorus The 2nd I have downloaded an up date so I will see if that works if not I will forget about it and see if I can take it back to Currys! Im a pensioner! cheers

  woodchip 20:16 18 Dec 2012

You need to remove any old versions including from Regedit and using find after removing from add remove programs

  Cav1 00:39 19 Dec 2012

Hi Woodchip I have removed anything that says Power director not sure what to do next, should I remove Quick time? would that help.

  Cav1 11:10 19 Dec 2012

woodchip I'm not sure what to do about regedit had a look but it frightened the life out of me, really don't know what I was looking for? thanks for your help I am sure that I will get there,

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