Possible hard disc failure?

  wesparmalee 18:02 12 Aug 2006
Locked

I've been looking at a friends computer, and tryng to get it to load.As soon as the pc is turned on, the black screen appears with the following message."We apologise for the inconvenience, but Windows did not start successfully".It then gives the usual options, as in starting from the last known configuraion, or safe mode, or to start normally.The problem is, whenever you select any of these options, the pc goes through the normal process of rebooting, only to bring up the very same options all over again.It's as if there is no way of moving past this point at all.I even tried to reset the BIOS settings to their default levels, but again the very same problem happens.I'm wondering if this could be a hard disc failure, as it seems impossible to load anything.The pc is using Windows XP.Any ideas?Thanks.

  Fruit Bat /\0/\ 18:14 12 Aug 2006

Not hard disc failure but corrupt boot files.

Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

  wesparmalee 18:17 12 Aug 2006

OK thanks for the advice, will try this.

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