Portable HDD not recognised, sort of

  Sparky3327 11:04 28 Nov 2012
Locked

I've just bought a Maxtor 320GB portable HDD with USB 2.0 connection. When I connect it to my PC it appears as an extra drive as it should but that's where the good news stops. When I click on it I just get the message 'Please insert a disk into drive' In properties it says there is no capacity, no free space and no used space. I tried to format it but got the same 'Please insert a disk into drive' message. It claims to be plug and play but I'm sure I must be missing something. Many thanks, S.

  woodchip 11:13 28 Nov 2012

Right Click My Computer/Manage/Disk Manager Does it Show there and if so what does it say about it?????

  woodchip 11:15 28 Nov 2012

PS the Hard Drive may have its own Software for using it as it may be a Dynamic Disc. Does it show near the clock as a icon? if it does click it

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone