pop blocked me from Internet

  huzzar 10:19 22 Aug 2007
Locked

My friend cannot get any web page after selecting the wrong button on a pop-up when she went on line. All she gets is a white page and can't advance from that. She thinks the pop-up advised her to block something which could possibly harm her PC - so she did when she should have ignored it. Has anyone had a similar thing happen. Any advice will be appreciated.

  Belatucadrus 13:19 22 Aug 2007

What if any security software has she got installed ? As this sounds like an adware infestation of some kind.

  huzzar 13:30 22 Aug 2007

Hi Belatucadrus - she has Norton AV running. I told her to do a full AV Scan which turned nothing up at all.

  Belatucadrus 15:36 22 Aug 2007

Depends on what version she's got, but a pure AV package probably isn't going to detect Adware. Try one of the freebies.
Spyware terminator click here is a good scanner and offers realtime protection.

Dr.Web CureIT click here is a neat stand alone scanner that can be run from a USB key.

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