pop blocked me from Internet

  huzzar 10:19 22 Aug 2007

My friend cannot get any web page after selecting the wrong button on a pop-up when she went on line. All she gets is a white page and can't advance from that. She thinks the pop-up advised her to block something which could possibly harm her PC - so she did when she should have ignored it. Has anyone had a similar thing happen. Any advice will be appreciated.

  Belatucadrus 13:19 22 Aug 2007

What if any security software has she got installed ? As this sounds like an adware infestation of some kind.

  huzzar 13:30 22 Aug 2007

Hi Belatucadrus - she has Norton AV running. I told her to do a full AV Scan which turned nothing up at all.

  Belatucadrus 15:36 22 Aug 2007

Depends on what version she's got, but a pure AV package probably isn't going to detect Adware. Try one of the freebies.
Spyware terminator click here is a good scanner and offers realtime protection.

Dr.Web CureIT click here is a neat stand alone scanner that can be run from a USB key.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?