Hi - I've been using the Plus.Net 512k broadband service for nearly a year. I can only comment on my own experience but the service has been excellent. Online customer support reponded to quickly and helpfully (not used telephone support) - no loss of connection which has been consistently quick for the speed I am signed up to and a good number of resources via the members section of the website, such as a decent amount of webspace included (250MB)and other extras such as FrontPage extensions etc. I would personally recommend Plus.Net and will be staying with them once my year contract has elapsed (soon). Hope this helps and good luck.