Is it my imagination, or are we seeing fewer ticked "resolved" threads lately? I don't mean that fewer problems are being sorted out (resolved) but that it seems fewer people are bothering to tick that box when their problem has been sorted. It's easy to forget, especially now that we can read eresponses to our problems without logging in, BUT we need to log in to tick the reasolved box.
So please, when your problem is sorted out, scroll down to the end of the discussion you started, put a tick in the Resolved box and then click "Resolved".
it's interesting that I posted a thread with this same title in Helproom Forum nd that has prompted lots of replies, even after i'd ticked Resolved. But only 2 replies here.
If you are genuinely an "absolute beginner" and so read thsi helproom, PLEASE remember when your problem is sorted out to tick the box beside Resolved (at the bottom of the topic you started) and then click Resolved.
You have to do this ticking and clicking as a separate action from posting a reply/comment. Think of it as posting ANOTHER reply.
If I see the scenario that you described, Palinka, whereby someone says that the issue is solved but doesn't mark it as such, I sometimes ask them to, as politely as possible. Nothing happens!
Some people just can't be bothered, and I guess that won't change any time soon. They don't think about the courtesy and they don't think about future searches or people who prefer not to click on resolved threads.
I've had five or six threads in the last few days in which my post has elicited no response, even if it's a request for more info.
To be fair to the regular users of this section though; it doesn't suffer as badly as the Helproom area.
It's still happening that people do not know HOW to tick resolved. It is not just a matter of saying "Thanks" (though we appreciate that). Here's how to "Tick resolved" : go to your thread AGAIN; scroll to the bottom, look for the button saying Resolved and click in the small blank box beside it. THEN click that Resolved button. The only person who ever sees this button is the person who started the original thread so only that person can do this.